Privacy Policy

At Denolise, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, browse our products, or make a purchase. By using our website, you acknowledge the practices described in this policy, subject to your rights under applicable laws.

We may collect personal identification information from customers through various activities, including visiting our website, placing orders, filling out forms, or creating an account. The information we may collect includes:

• Full name.
• Email address.
• Phone number.
• Billing address.
• Shipping address.
• Order and purchase details.

We respect your choice to browse our website as a guest. Certain information may be required to process purchases and deliver your orders. You may choose not to provide certain information, although this may limit your ability to use some website features or services.

When you interact with our website, we may automatically collect certain non-personal and technical information. This information may include:

• Browser type and version.
• Device type and operating system.
• Internet service provider.
• IP address.
• Website browsing activity.
• Pages visited and interaction details.

We use this information to understand website usage, improve performance, and enhance the overall shopping experience.

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, maintain shopping cart functionality, and understand website traffic. Cookies are small data files stored on your device when you visit a website. Depending on their purpose, cookies may help us:

• Remember your shopping cart and preferences.
• Improve website functionality.
• Understand visitor behaviour.
• Measure website performance.
• Support marketing and advertising activities where applicable.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality. Where required, we will obtain consent before using non-essential cookies or tracking technologies.

We may use the information collected from you for the following purposes:

• To process and fulfil your orders.
• To arrange shipping and deliveries.
• To send order confirmations and updates.
• To communicate with you regarding purchases.
• To provide customer support.
• To improve our website, products, and services.
• To prevent fraudulent transactions and unauthorized activities.
• To send promotional communications where permitted.

We respect your privacy and do not sell, rent, or trade your personal identification information. However, certain information may be shared with trusted third-party service providers when necessary to operate our online store and fulfil your orders. These may include:

• Shopify and website service providers.
• Payment processing providers.
• Courier and delivery companies.
• Website analytics and technical service providers.
• Customer support service providers.

We only share information where reasonably necessary for the relevant services, subject to applicable privacy requirements. We may also disclose information when required by law or to protect our legal rights. General demographic or statistical information that does not identify individual customers may be used for business analysis.

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. Our online store uses security measures provided through its platform and applicable service providers. However, no method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Payments made through our online store may be processed by third-party payment service providers. Your payment information is handled according to the security and privacy policies of the relevant payment provider. We do not intentionally store complete payment card details on our own systems.

Our website may contain links to third-party websites, services, or platforms. These external websites operate independently and may have their own privacy policies and practices. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing personal information.

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy. This may include processing orders, maintaining business records, resolving disputes, complying with legal obligations, and providing customer support. When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.

Depending on applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.
• Ask questions about how your information is used.

To exercise these rights, please contact us using the details provided below.

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements. Any updates will be published on this page. We encourage you to review this policy periodically to stay informed about how your information is protected.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Brand: Denolise
Phone: 021 36911740
WhatsApp: +92 339 0102560
Email: officialdenim600@gmail.com
Address: House No R-308, Sheet No 86, Block H, Saima Arabian Villas, Gadap Town, Karachi, Pakistan.